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Still/Ready policies

Contact & Support

Last updated: October 31, 2026

Still/Ready is operated by Li Zhuo, an independent developer based in China. We provide support by email.

Email support

Write to chatgptzhuanshu6@gmail.com for help with image exports, Plus license activation, billing, refunds, or privacy requests. For purchase questions, include the purchase email and Dodo Payments order ID. Do not email payment card details or confidential image files.

We aim to reply within two business days. This is a response target, not a guaranteed resolution time.

What to include

For technical issues, include your browser name and version, a short description of what happened, and any error message. Please do not attach sensitive images unless we ask for them and you are comfortable sharing them.